Shipping policy

OUR SHIPPING OPTIONS

Shipping to the United States

We ship to all 50 states and Washington, DC via UPS & USPS

Shipping to Canada

We ship to all Canadian provinces via Fedex & Canada Post

Your Options:

Free Shipping: We offer free economy ground shipping on qualifying orders of $250 or more in the US and Canada.

Ground Shipping:  $9.00

2-Day Shipping:  $25.00

In store pick-up: Simple select Store Pickup at checkout. Same day pick up availability is not guaranteed.

Please note we are a small independent brand and as such, it may take up to 5 business days to process and ship out your order. We aim to get your order out as soon as possible. 

We aim to ensure that the products shown online are currently in stock. If we do not have the product or the size ordered available, we will reach out to you and refund your payment promptly. 

ONLINE RETURN POLICIES

All online purchases can be returned for exchange or refund within 14 days of receiving the item, unless otherwise noted. Items must be unworn, unwashed, in their original condition. Archive pieces are final sale and can not be returned or exchanged. 

There is a $9 flat rate fee for returns that are refunded to cover shipping costs. This total will be deducted from your refund total. 

We are committed to making sustainable pieces that last. If your product becomes damaged throughout its lifetime (faulty zipper, missing buttons, loosening waist), please contact us and we will work with you to have it repaired. 

To start a return (US ONLY), simply head over to https://megest1994.loopreturns.com/

If you live in Canada, please use this portal to process your return: https://megest1994.ca/pages/returns 

If you decide to return or exchange your item/s purchased from Meg online to your local store please note you will be given store credit or an exchange will be honored. Tailoring will be offered at any location.

Any questions, issues, concerns, or advice email us at web@megshops.com 

Please note refunds are issued within 7 business days of receiving your return.

To learn more about our online return policy, please visit our returns page here.

IN-STORE RETURN POLICIES

All in-store purchases can be exchanged or returned for store credit only within 14 days of purchase on unworn, unwashed clothing only. No returns or exchanges can be made on sale items or tailored clothing.

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